Transcription & Captioning for IT Information Services

Transcription & Captioning for IT Information Services

Customer Profile

A leading Global IT consulting company focused on bringing transformation into their clients’ businesses by increasing productivity, reducing costs, and discovering new areas of revenue generation.

Business Situation

In 2007, a leading global IT consulting company approached StepWise Daproim Africa to provide them with general transcription services and captioning in order to perform the following tasks:

  • Video captioning to allow deaf and hard of hearing individuals to watch videos. Hence helping people to focus on and remember the information more easily, and lets people watch it in sound-sensitive environments
  • SEO strategies to enable search engines crawl text and uses text for indexing purposes, which is useful to searchers.
  • Video captioning to allow deaf and hard of hearing individuals to watch videos. Hence helping people to focus on and remember the information more easily, and lets people watch it in sound-sensitive environments

The Solution

It is time consuming to assemble and train transcribers. Stepwise is well equipped with a highly skilled and experienced team to deliver high quality end output. Additionally, we have readily available computers, headphones and transcription software ready to undertake any transcription project.

  • Stepwise provided the client with trained-ready agents and highly qualified project management team, ensuring that the project timelines are met.
  • Stepwise provided the client with readily available equipment (Computers and or laptops and headsets) hence saving up the client up to 30% cost of equipment purchase.
  • To this end, we have provided quality Quality Assurance and Quality Control services ensuring that the final output is accurate and trustworthy.

Major Features of StepWise’s Transcription

  • Ready and trained Workforce
  • Domain experts with a combined experience of 25 years in project management
  • 15 years’ experience in delivering value to more than 300 customers across five continents
  • Leveraging our technology partner Verbit, AI transcription & real-time captioning solution

Contact Us Today!

Contact us

Start captioning & transcribing today. Let’s chat.

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